Privacy Policy

1. Information We Collect

We collect information you provide directly, including:

• Name, email address, and password when you create an account
• Shipping and billing address when placing an order
• Payment information (processed securely by Stripe or PayPal — we never store card numbers)
• Order history and purchase details
• Messages you send us through the contact form

We also collect automatically:

• Device and browser information
• IP address and approximate location
• Pages visited and time spent on site
• Referring URLs

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Send transactional emails (order confirmation, shipping updates)
• Respond to your customer service inquiries
• Improve our website and product offerings
• Prevent fraud and ensure site security
• Comply with legal obligations

With your consent, we may send you promotional emails about new products, special offers, or other information which we think you may find interesting. You may opt out at any time by clicking the unsubscribe link in any email.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share it with:

• Payment processors (Stripe, PayPal) to complete transactions
• Shipping carriers (USPS, UPS, FedEx) to deliver your orders
• Service providers who assist in operating our website (hosting, analytics)
• Law enforcement when required by law or to protect rights

4. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure password hashing, and access controls to protect your personal information. Payment card data is never stored on our servers — all payment processing is handled by our PCI-compliant payment partners, Stripe and PayPal. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies

We use cookies and similar tracking technologies to improve your experience, remember your preferences (such as cart contents), and analyze site usage. You can control cookie settings in your browser, though disabling cookies may affect site functionality.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications
• Lodge a complaint with a supervisory authority

To exercise these rights, email us at privacy@savendo.com.

7. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of the site after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at: